Policy Brief

Contact Tracing: Issues and Shortcomings in Global Efforts

10 June 2021

Contact tracing has become a key feature of effectively combating the COVID-19 pandemic, a tactic virtually present in all countries. Despite its importance and centrality to the relief effort, many countries have struggled with a basic technique to track and trace the virus. In public health, contact tracing is the process of identifying persons who have come into contact with an infected person, and the subsequent collection of information about these contacts (places visited, additional contacts).

Malaysia Digital Economy Blueprint

23 March 2021

The SERI Digital Dialogue Series brings together government leaders, leading experts, researchers, and technology organizations to share their views in a series of discussions that serves as a platform for relevant industries and sectors in order to advance digitalization in Malaysia. Malaysia’s Prime Minister, YAB Tan Sri Muhyiddin Yassin launched the Malaysia Digital Economy MyDigital blueprint on February 19th 2021. It is a key part of the government's plan to "transform Malaysia into a digitally-driven, high income nation and a regional leader in digital economy." Through this plan, by 2025, the digital economy is expected to contribute 22.6% to the country's GDP. At the same time, the blueprint aims to create 500,000 job opportunities in the digital economy.

Cybersecurity: Protecting Privacy, Identity & Property

3 December 2020

The world is witnessing the exponential growth of technology. Growth of digital technology illustrates how much humanity has achieved in terms of improvement and innovation which allows us to work seamlessly and virtually in real time. The digital age has made technology a critical tool for Malaysia’s economic, social, and political development. However, utilisation of technology pervades the lives of individuals, businesses, and governments in both positive and negative manners. Hence, the steady increase in reliance on internet connectivity parallels the increased need for cybersecurity.

Unlocking Blockchain

19 November 2020

While Blockchain is the underlying distributed ledger technology that powers Bitcoin and other   digital currencies, it is far more than a platform or tool for cryptocurrency. Over time, blockchain technology has evolved to be of use by any enterprise seeking a decentralized substitute for  traditional system architecture. Blockchain is creating a paradigm shift in how individuals, businesses, and governments interact, enabling secure and trusted transactions. 


While blockchain technology is still in its infancy, there have been several applications, especially in financial services and public sector which evidences that blockchain technology is revolutionary. Undeniably, with developments in the digital sector, adoption of this technology has become necessary for Malaysia to grow as an accountable and transparent digital economy.

Digital Upskilling: Dissecting the Challenges and Opportunities Malaysia Faces in Embracing Digital Disruption

22 October,2020

The SARS-COV 2 virus has created an extraordinary health and economic crisis for countries around the world. This pandemic has unleashed and deepened the existing multitude of divides, reminding us of the need to further dissect the healthcare and socio-economic challenges faced by Malaysia; most of which are systemic in nature.


As the country works to protect lives and livelihoods, the digital world and related connectivity become all the more urgent and relevant, particularly in relation to providing skills  development opportunities and social protection for the most vulnerable among us.